A common reason for customs delays is an inaccurate or vague shipment description. When the description of the contents in your international shipment is precise and well-written, the risks of your package being delayed, held or even rejected at customs dramatically decrease. That's why we created a best practice guide that shows you how to provide a shipment description customs loves.
Is it a document or a commodity? Although different countries classify documents differently, in general, a document has no commercial value and is typically characterized by typed, written or printed matter on paper or other material. While a commodity has commercial value or is part of a commercial business transaction.
If it is a document, claim it as "a document with no commercial value". That's it!
Life is too short for complicated regulations like Harmonized System (HS). That's why we have made it super easy when your shipment is a commodity (non-document), and all you need is to provide us the following details:
● What is it? e.g. Nintendo Labo Robot Kit
● How many are there? e.g. 10 of them
● What's the commercial value of each? e.g. $34.88
● What's the weight of each? e.g. 5.5 lbs or 2.5 kg
● What is it made from? e.g. China
● What is the intended use? The customs wants to understand the relation between you and the recipient. Are you sending it as a gift to a friend or a family member? Are you send it to a customer who bought it from you? Are you returning it to a merchant who sold it to you? Are you donating it to a nonprofit organization? What you claim here must be truthful and make common sense. If you are sending 10 Nintendo Labo Robot Kits but claiming they're gifts, most likely your package will face a hard time going through customs clearance.