Rising Product Returns Put Pressure on Retailers to Optimize Reverse Logistics
Rising Product Returns Put Pressure on Retailers to Optimize Reverse Logistics

As online shopping continues to increase, so, too, are product returns. To help meet this rising demand for reverse logistics, transportation providers are adding services to simplify product returns for shippers and consumers while also increasing efficiency. At the same time, retailers are exploring ways to help control costs and increase ...

'Tis the Season to Return Things. But It Doesn't Have to Be
'Tis the Season to Return Things. But It Doesn't Have to Be

E-commerce product returns have a harmful impact on the environment and business margins. ThreeKit President Joachim Klein asks why retailers aren’t trying harder to prevent them. Joachim Klein is the president of ThreeKit. Views are the author's own.  During the holidays we set aside time for those chores tackled but once a year — putting ...

Amazon Expands Free Return Policy to ‘Millions of Items’
Amazon Expands Free Return Policy to ‘Millions of Items’

Amazon is expanding its free return policy to include millions of products not previously eligible, including electronics, household items, and kitchen appliances. The products must be sold and fulfilled by Amazon, and they must weigh under 50 pounds. For the holiday season, the new policy kicks in retroactively, so it applies to any products ...

Holiday Season Package Returns to Hit a Record High, UPS Says
Holiday Season Package Returns to Hit a Record High, UPS Says

United Parcel Service expects returned packages to hit a record high following this year’s holiday shipping season, as consumers shopped more online, the package delivery company said on Thursday. UPS said it expects to process 1.9 million returns on Jan. 2, up 26% from a year earlier and a seventh-consecutive annual record. “This process is ...

Most Returned Items by Your Customers
Most Returned Items by Your Customers

An infographic prepared by Website Builder Expert revealed the common types of items that customers return in the retail industry. It shows that spending on ecommerce has been increasing at a rate of 15% annually, with the number of purchases being facilitated by ecommerce rising to about 95% by 2040. This also means that the rate of returned ...

Notable Changes in 2019 USPS Shipping Rates
Notable Changes in 2019 USPS Shipping Rates

USPS has made some significant changes in its shipping rates this year. The changes are affecting merchants of all sizes, requiring creative and smarter shipping approaches. Source: USPS.com While the shipping rates changes for UPS and FedEx in 2019 indicate a 4.9% increment over last year, for USPS, the changes made include both for the ...

Common Shipping Scams for Small Businesses
Common Shipping Scams for Small Businesses

Shipping scams or package theft tend to be more common during holidays and year-end celebrations than any other time of the year. During year-end celebrations and other major holidays, small businesses are exposed to various types of shipping scams due to the high number of packages flying back and forth. While package theft happens all year ...

UPS My Choice Allows Easier Tracking of Shipments
UPS My Choice Allows Easier Tracking of Shipments

UPS introduced a service dubbed UPS My Choice for business that is now enabling small business to track both inbound and outbound delivers within an estimated period of 2 hours. The new service is designed for small businesses, and is effective in meeting the needs of small businesses in the market. Small business owners get the latest delivery ...

eBay's Fulfillment Network to Spark More Competition in Shipping Industry
eBay's Fulfillment Network to Spark More Competition in Shipping Industry

eBay is planning to launch its own fulfillment network dubbed Managed Delivery, which will allow sellers to ship and store goods at its warehouse and and is expected to start operations in 2020. Source: eBay As eBay is seeking to enable easier and faster shipping by introducing a new fulfillment network, the new network will bring more ...

UPS Taking Initiatives to Achieve 7-Day Delivery Model
UPS Taking Initiatives to Achieve 7-Day Delivery Model

UPS will start offering customers pickup and delivery services seven days per week from January 2020. According to PostalNews, UPS will use United States Postal Service (USPS) to help in expanding its capabilities. The move may have been prompted by a similar move by FedEx to deliver packages throughout the week. UPS will combine its Access Point ...